Sent: Monday, October 26, 2015 8:01 AM
Subject: Great service
"Wow, wanted to commend your staff great customer care, especially Aaron. I dealt with Aaron, who kept me up to date with progress of my LG claim, ensured that I was able to collect my set over the weekend. The staff was very friendly, Jaic and Mxolisi. Thank you guys for the great customer service you afforded me, you made me feel proud of having bought an LG."
From: Mohamed Amin Saib
Sent: 16 September 2015 09:22
Subject: Excellent Customer Service received
"I hereby write to you to compliment your company on the excellent service received from Aseef a technician who I contacted recently at your office.
My LG fridge was not cooling and he understood my position to accommodate my request at short notice and secondly he came out late in the day to ensure he attended to my request and uphold the reputation of your Company.
I found your company on the Internet as a reputable LG service & repair agent. I am happy with my choice and will recommend your company to anyone who wishes to get efficient, honest and reliable service.
A special compliment to Aseef who is an Ambassador who will positively contribute to your company to grow from strength to strength. "
Mohamed Amin Saib